ECI Technology | We Keep Your Chemistry Right

Leading Provider of Chemical Management Systems for Semiconductor, PV, and PCB Industries

Careers at ECI Technology

ECI Technology is the leading provider of Process Control Equipment for Semiconductors, Photovoltaic, LED, and Printed Circuit Board industries. The company works closely with tier-1 Semiconductor manufacturers to develop cutting edge analytical equipment for control of chemical processes. Thousands of ECI's Online Chemical Managements Systems and Benchtop Lab analyzers successfully used in high volume manufacturing worldwide.

Why ECI Technology?

ECI Technology of Totowa, NJ is a rapidly growing, award-winning leading provider of Process Control Equipment for Chemical processes in Semiconductors, Photovoltaic, LED, and Printed Circuit Board industries.  We are searching for the best candidates to become part of our management team. In today’s challenging job market finding the right company to join is not an easy task. Here are a few of the reasons you should join our team:

  • 2013 NJ Best Places to Work Recipient
  • NJ Biz 50 Fastest Growing Companies, NJTC’s Electronics Company of the Year, Deloitte’s 2012 Technology Fast 500 of North America
  • 31 years of success in the business of delivering patented products to the best-known semiconductor manufacturers
  • Expanding to new markets, constantly developing new products and enhancing existing product lines for continued quality
  • Medical and Dental insurance, FSA, Paid Time Off, and 401K plan with employer contribution
  • Employer-paid Life and Long Term Disability insurance
  • Family-like atmosphere

IT Support Specialist

Reports to: Senior Systems Administrator

Core responsibilities

  • Member of the IT department supporting systems and networks for ECI Technology users in the US and overseas
  • Maintaining and upgrading Windows-based systems and systems backups
  • Respond to queries, run diagnostic programs, isolate problem(s), and determine and implement solutions

Job duties

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Train computer users
  • Promptly respond to phone calls and email messages for users seeking help
  • Ask questions to determine the nature of the problem
  • Install, modify, and repair computer hardware and software
  • Install and configure IP phones
  • Clean up computers from malicious software
  • Run diagnostic programs to resolve problems
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), Wireless Networks (WLAN) and other systems
  • Install computer peripherals for users
  • Follow up with customers to ensure the issue has been resolved
  • Gain feedback from customers about computer usage
  • Run reports to determine malfunctions that continue to occur

Qualifications

  • Bachelor’s degree in Information Technology or Computer Science
  • 1+ years of experience as a Windows Helpdesk Specialist
  • Good analytical and communications skills

Submit your resume

Location: Totowa, NJ

Must be US Citizen or hold Permanent Resident status

ECI Technology, Inc. is an Equal Opportunity Employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.

ECI Technology participates in the E-Verify program.

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