Support

ECI provides comprehensive technical support and services for all products we offer including our online systems, plating bath analyzers, and SERA Surface scan analysis tools. We also provide custom engineered solutions for your specific application.  Service is provided worldwide through our network of service representatives.  Representatives in every territory include service technicians as well as process engineers.

ECI offers:

  • Installation and qualification services
  • Comprehensive 5-day hands-on technical training classes for ECI equipment users
  • Remote diagnostics and troubleshooting
  • Equipment calibration

 

ECI Technology and our authorized representatives service, repair and calibrate all ECI products. Services are provided under product warranty or  post-warrantee service contracts.

To obtain service or for information on purchasing a service contract contact ECI at +1-973-890-1114 or by email.

For Product Activation authorized personnel please go to  http://prod.ecitechnology.com/ProductActivation.asp.